Shipping Policy
At Glowé, we proudly offer international shipping services to over 200 countries and regions worldwide.
Our mission is to deliver excellent value and reliable service, ensuring your order arrives as quickly and safely as possible.
📦 Order Processing
All orders require a processing time of 5-7 business days.
This includes product preparation, quality checks, and packaging before the shipment leaves our warehouse.
🚚 Delivery Times
Delivery times vary depending on the destination. Below are the estimated shipping times:
| Destination |
Estimated Delivery Time |
Cost |
| United States |
1-3 business days |
Free |
| Worldwide |
8-14 business days |
$6.50 USD / $3.50 USD |
*Delivery times do not include the 5-7 business day processing period.
🌍 International Shipping
We ship to most countries worldwide. If your country is not covered by our shipping services, we will contact you directly.
⚖️ Customs & Import Duties
We are not responsible for any customs fees, taxes, or import duties that may apply in your country.
By placing an order, you agree that your package may be subject to such charges upon arrival.
🔎 Tracking Information
You will receive an email with tracking details once your order has been shipped.
Please note that it may take 2-5 business days for tracking information to appear in the carrier’s system.
📦 Split Shipments
For logistical reasons, items from the same order may be shipped separately, even if you selected combined shipping at checkout.
Refunds & Returns Policy
❌ Order Cancellations
You may cancel your order as long as it has not yet been shipped.
Once the packaging and shipping process has begun, the order can no longer be canceled.
💸 Refunds
Your satisfaction is our top priority. You may request a refund or replacement if:
- You do not receive your order within the guaranteed time (45 business days, not including the 5-7 business day processing period).
- You receive the wrong item.
- The product arrives damaged or defective (in this case, we can refund the full amount or send you a replacement at no additional cost).
Refunds will not be issued if:
- Your order does not arrive due to factors within your control (e.g., incorrect shipping address, refusal of delivery).
- Your order does not arrive due to circumstances beyond our control (e.g., customs delays, natural disasters, carrier issues).
⚠️ Important: This item is not eligible for returns or exchanges.
If there is an issue with the product you received, we can either refund your payment or send you a replacement free of charge.
*Refund requests can be submitted within 15 business days after the guaranteed delivery period has expired.
🔄 Exchanges
This item is not eligible for exchanges.
Please review the product details carefully before completing your purchase.
Additional Information
⚠️ Notice: Branded invoices are not available for this product.
If you have any other questions about your order, please contact us and we will be happy to assist you.
G***s –
Very good quality. Not small either, it fits a lot inside.
G***r –
very small vase
a***r –
Ok
S***o –
The seller shipped the order quickly. The product matches the description. The quality is good for this price. Convenient to use.
R***h –
Super
Customer –
A very good, well-made foldable lunch box. Does not leak, no unpleasant odor. I recommend purchasing. Delivery and shipping are fast.
M***o –
Very good and seems durable.
F***s –
All right
M***s –
I really like the product, this color is the first one but it’s beautiful. I bought all the colors.
Ю***y –
It arrived on time, the product meets all standards 👍 I used it for work, the microwave passed the 💯 test, it doesn’t heat up much, doesn’t smell, I recommend it.