Shipping Policy
At Glowé, we proudly offer international shipping services to over 200 countries and regions worldwide.
Our mission is to deliver excellent value and reliable service, ensuring your order arrives as quickly and safely as possible.
📦 Order Processing
All orders require a processing time of 5-7 business days.
This includes product preparation, quality checks, and packaging before the shipment leaves our warehouse.
🚚 Delivery Times
Delivery times vary depending on the destination. Below are the estimated shipping times:
| Destination |
Estimated Delivery Time |
Cost |
| United States |
1-3 business days |
Free |
| Worldwide |
8-14 business days |
$6.50 USD / $3.50 USD |
*Delivery times do not include the 5-7 business day processing period.
🌍 International Shipping
We ship to most countries worldwide. If your country is not covered by our shipping services, we will contact you directly.
⚖️ Customs & Import Duties
We are not responsible for any customs fees, taxes, or import duties that may apply in your country.
By placing an order, you agree that your package may be subject to such charges upon arrival.
🔎 Tracking Information
You will receive an email with tracking details once your order has been shipped.
Please note that it may take 2-5 business days for tracking information to appear in the carrier’s system.
📦 Split Shipments
For logistical reasons, items from the same order may be shipped separately, even if you selected combined shipping at checkout.
Refunds & Returns Policy
❌ Order Cancellations
You may cancel your order as long as it has not yet been shipped.
Once the packaging and shipping process has begun, the order can no longer be canceled.
💸 Refunds
Your satisfaction is our top priority. You may request a refund or replacement if:
- You do not receive your order within the guaranteed time (45 business days, not including the 5-7 business day processing period).
- You receive the wrong item.
- The product arrives damaged or defective (in this case, we can refund the full amount or send you a replacement at no additional cost).
Refunds will not be issued if:
- Your order does not arrive due to factors within your control (e.g., incorrect shipping address, refusal of delivery).
- Your order does not arrive due to circumstances beyond our control (e.g., customs delays, natural disasters, carrier issues).
⚠️ Important: This item is not eligible for returns or exchanges.
If there is an issue with the product you received, we can either refund your payment or send you a replacement free of charge.
*Refund requests can be submitted within 15 business days after the guaranteed delivery period has expired.
🔄 Exchanges
This item is not eligible for exchanges.
Please review the product details carefully before completing your purchase.
Additional Information
⚠️ Notice: Branded invoices are not available for this product.
If you have any other questions about your order, please contact us and we will be happy to assist you.
E***r –
Everything is okay
D***i –
make a good impression but not used yet
B***r –
Good product. I recommend. Good quality.
Customer –
They are very pretty, super recommendable. I love the quality. I would buy again without hesitation with good space and compacts.
g***r –
Good item not used
В***я –
Comfortable container, I often take lunchtime for walking with children. I liked that it folds and takes less space after use.
G***r –
Great, transport of liquid such as soup not recommended.
H***g –
Finally able to buy them. I’ve been looking for them, and now they are in promo. I’m going to use them instead of doggy bags.
A***n –
Beautiful suits, I have been using them for a long time. I recommend
e***i –
Perfect
T***i –
This is great
R***a –
Thank you
B***r –
Great product. Very satisfied. Very fast delivery.
C***a –
everything is great. Thank you!
M***p –
Very excellent product highly recommended
M***z –
super small, it will be fine
l***n –
Quality looks good. Note that all the box is silicone and soft.
s***a –
Great product and delivered as expected.
S***s –
Excellent
o***r –
The box is good, convenient. I love this series, which folds and takes up little space in the drawers. The package arrived quickly, everything is fine. Thank you
A***a –
delivery about a week. good quality
Customer –
Good container, no smell, initially closed a bit tightly, but then easily and comfortably. Sent quickly.
R***m –
Top
Customer –
Perfect lunchbox
B***d –
Super